Sunny's Eyewear

Refund & Exchange Policy

The Perfect Fit: Our Gentle Try-On Experience

At Sunny's, we believe true luxury is never rushed. We understand that selecting the perfect pair of sunglasses is a curated decision — it is about finding the frame that defines your signature style.

Because we want you to feel radiant, we offer an On-the-Spot Try-On.

The Process

How It Works

01
Your Moment

When our courier arrives, take a few quiet moments to open your package and try on your new Sunny's. You have up to 10 minutes to see how they frame your face and check that they feel as wonderful as they look.

02
The Decision

If they aren't the perfect match, simply hand them back to the courier right then and there. If you love them, you can finalize your order and enjoy your new look immediately.

Handling Guidelines

Caring for Your New Frames

We put a lot of love into our designs, and we kindly ask that you show them a little love back during your try-on:

Gentle Hands

Please hold your frames by the chains so they stay pristine and free of smudges.

A Complete Set

If you decide they aren't "the one," please ensure the sunglasses are tucked back into their original case, with the cleaning cloth just as you received them.

Pristine Condition

To keep our collection beautiful for everyone, we can only accept returns that are unscratched, and in their original, showroom-fresh condition. Returns are only permissible while the courier is still at your doorstep.

Do they make you feel confident? If the answer is "yes," then you've found your perfect pair!

We are delighted to bring a little bit of sunshine to your doorstep. If you have any questions, our team is always here for you — just reach out!

Get in Touch

Questions?

Our team is always here to help.

Contact Us